Frequently Asked Questions
1. How can I book a transfer?
- You can easily create a reservation through our SakoLife Transfer website. Follow the booking steps by selecting the route you want to go and entering the date and time information. You can also make a reservation through our call center.
2. How can I cancel my transfer reservation?
- You can contact our call center to cancel your reservation or you can manage your reservations through your account on our website.
3. What are the payment options?
- You can pay for our transfer services in cash during the transfer
4. With which vehicle types do you offer transfer services?
- As SakoLife Transfer, we offer a comfortable and luxurious journey with our VIP vehicles and VIP shuttles. You can choose the type of vehicle according to your needs.
5. What is included in the transfer fee?
- The transfer fee includes transportation and professional driver services along the specified route. Additional charges may be made for VIP services and extra requests. You can view the details during booking.
6. What precautions do you take during the transfer?
- Our vehicles are regularly disinfected and our drivers provide service in accordance with hygiene rules.
7. Should I have travel insurance?
- We recommend you to have travel insurance. It protects you from additional costs by securing your trip in possible unexpected situations.
8. Do you have special seat options for children?
- Yes, we offer safety seats suitable for children. You can make a request by indicating this request at the time of booking.
9. Is it possible to transfer with pets?
- Our transfer service is available for pets. You can submit your requests for traveling with pets at the time of booking.
10. How can I change my reservation?
- You can change your reservation from the reservation management section on our website or through our call center.
